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+--- Forum: Hardware (https://forum.cooltech.zone/forumdisplay.php?fid=8)
+--- Thread: Touch Wheel Behaving Oddly (/showthread.php?tid=243)
Touch Wheel Behaving Oddly - azhdrake - 2026-02-13
I've been heavily using my Tangara since I got it, and today the touch wheel seems to have stopped working. It registers touches, but not well; scrolling around the wheel either direction will make the selection jump around up and down, and actual presses, either long or short, almost never registers.
I'm pretty sure this isn't a software problem, unfortunately. I updated from 1.4 to 1.5 and then 2.0 since the problem started, and it behaves the same an all versions.
Now, I'm not a hardware person. I saw that someone here made the Tangarine button plate, and I'd love to try that, but I don't have a 3D printer to make the buttons with. I'd be comfortable trying to install something like that, which was already made, but not really anything more advanced then that.
I haven't tried anything beside hard restarting it and swapping out the firmware, I think that maybe I could try disassembling it and messing with whatever connection the touch plate uses but I'm a little afraid of the possibility of making things worse.
Does anyone know of troubleshooting steps I could try, or a source I could use to get buttons for the Tangarine plate from? The Tangara is the best MP3 player I've had in years and I don't want to give up on it because of this.
RE: Touch Wheel Behaving Oddly - ailurux - 2026-02-16
(2026-02-13, 08:06 PM)azhdrake Wrote: I've been heavily using my Tangara since I got it, and today the touch wheel seems to have stopped working. It registers touches, but not well; scrolling around the wheel either direction will make the selection jump around up and down, and actual presses, either long or short, almost never registers.
I'm pretty sure this isn't a software problem, unfortunately. I updated from 1.4 to 1.5 and then 2.0 since the problem started, and it behaves the same an all versions.
Now, I'm not a hardware person. I saw that someone here made the Tangarine button plate, and I'd love to try that, but I don't have a 3D printer to make the buttons with. I'd be comfortable trying to install something like that, which was already made, but not really anything more advanced then that.
I haven't tried anything beside hard restarting it and swapping out the firmware, I think that maybe I could try disassembling it and messing with whatever connection the touch plate uses but I'm a little afraid of the possibility of making things worse.
Does anyone know of troubleshooting steps I could try, or a source I could use to get buttons for the Tangarine plate from? The Tangara is the best MP3 player I've had in years and I don't want to give up on it because of this.
The touch wheel is quite sensitive to moisture, or any dust in between the thin white cover that sits between the touch wheel sensors and the case. Make sure the exterior is clean and dry (IPA swabs work well for this). If you're comfortable taking apart the case, you could also clean the area underneath the cover, though you would need to reapply thin double sided adhesive tape in the corners (using the case as a guide to stick the cover back on so that it fits back in when put together again).
Also, check that the haptic motor hasn't come loose as this can cause issues with the touch wheel too. If the haptic buzzing seems weird or if you can see it kinda moving around in there it might be the cause of the touch wheel issues.
There are plenty of places that will do 3d printing for you with an online upload, or you could check with local makerspaces, for the Tangerine buttons.