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Post Author Forum Replies Views Posted [asc]
    Thread: PCBWay-ready files
Post: RE: PCBWay-ready files

Hi! What exactly were the issues they raised with you? We did out first production batch via PCBWay, so everything should be done to a spec that they can manufacture. It's possible that some component...
jacqueline Hardware 5 138 2025-12-03, 10:13 PM
    Thread: Building one's own tangara
Post: RE: Building one's own tangara

Hi! What is pin 3 (EN) on U4 (the 3v3 regulator) reading? The 3V3 power supply isn't normally enabled until the lock switch is pulled high, and then from that point the SAMD21 holds it up until it's t...
jacqueline Hardware 45 4,886 2025-10-13, 12:02 AM
    Thread: Building one's own tangara
Post: RE: Building one's own tangara

Hey all! Congrats on the progress so far; just getting to the point of being able to flash firmware is a really good sign! From that point, you're quite frustratingly close to having a working device!...
jacqueline Hardware 45 4,886 2025-10-07, 11:02 AM
    Thread: Exciting new update to the tangara companion
Post: Exciting new update to the tangara companion

Hello Tangara Lovers! The wonderful Hailey has just released a new version of the Tangara companion app. You can get it here: https://github.com/haileys/tangara-companion/releases/tag/v0.5.0 Thi...
jacqueline General 2 1,656 2025-09-18, 06:18 AM
    Thread: DB indexing question
Post: RE: DB indexing question

Hi! At the moment the indexer works entirely on a track-by-track basis. We have no concept of a particular artist being associated with a genre, so if you're expecting to be able to navigate first to ...
jacqueline Firmware Development 2 137 2025-08-01, 03:53 AM
    Thread: music quality difference
Post: RE: music quality difference

Hi! It's very difficult to say much about what might be going on here without a lot of very detailed information about the files involved, and your particular testing circumstances. Audio quality i...
jacqueline Hardware 1 272 2025-07-21, 05:52 AM
    Thread: Audible hiss over headphone output?
Post: RE: Audible hiss over headphone output?

We added dedicated footprints for this in our production runs; R3 and R8 are the ones you want to replace or solder over. We used an 0805 footprint so they'd be a little easier for folks to work with....
jacqueline General 12 197 2025-06-19, 03:07 AM
    Thread: Charging Tangara
Post: RE: Charging Tangara

The device needs to be on to charge at full speed, and it will keep itself on if it's plugged in. But plugging it in does not turn it on. Hopefully that makes sense? We will probably make future mainb...
jacqueline General 2 41 2025-06-06, 10:24 AM
    Thread: Screen glitching on UI update if SD card inserted (resolved)
Post: RE: Screen glitching on UI update if SD card inser...

Hi! That does indeed sound like it might be a hardware fault with your device, yeah. Very sorry about this! If you could email support@cooltech.zone then we'll get you sorted out with a repair or repl...
jacqueline General 3 40 2025-04-28, 12:29 AM
    Thread: Issues with large music library
Post: RE: Issues with large music library

It might be fixed now, try downloading again.
jacqueline General 35 567 2025-04-06, 11:40 PM
    Thread: Which batch
Post: RE: Which batch

It is very frustrating for sure. The only thing we can really do here is just keep on assembling devices and sending them to Mouser as fast as we can, so that's what we're doing.
jacqueline General 43 567 2025-04-02, 06:37 AM
    Thread: Please describe the proper way to charge Tangara?
Post: RE: Please describe the proper way to charge Tanga...

To 1), if you device is off then plugging it in won't turn it on, and it needs to be on to charge at full speed. Once it's plugged in and charging, locking the device is fine and won't interrupt charg...
jacqueline Hardware 2 329 2025-03-17, 04:25 AM
    Thread: iFixit guide for Tangara?
Post: RE: iFixit guide for Tangara?

The screen protector is a 35mmx40mm piece of 0.75mm thick plastic. We get PETG sheets cut locally for them, but if you can source clear polycarb of the right size then that'll work great too.
jacqueline General 8 11,462 2025-03-17, 04:20 AM
    Thread: May have accidentally bricked during firmware update
Post: RE: May have accidentally bricked during firmware ...

That might be a good idea in general, but it's not really the problem here. Including all partitions in releases doesn't do anything to prevent a device getting stuck after an interrupted update.
jacqueline General 6 140 2025-03-12, 09:04 PM
    Thread: May have accidentally bricked during firmware update
Post: RE: May have accidentally bricked during firmware ...

Usually in this case the device is not really bricked, just stuck mid-firmware-update. We should probably make the update process a little more robust against this failure more tbh. Another recover...
jacqueline General 6 140 2025-03-11, 12:30 AM
    Thread: Line out of line level output
Post: RE: Line out of line level output

Super cool use case, hope it works well for you! Setting the volume limit to line-level and volume 100% should work well here as a start. You'll want to confirm that your recorder can handle such a bi...
jacqueline General 5 46 2025-03-03, 05:37 AM
    Thread: Audible hiss over headphone output?
Post: RE: Audible hiss over headphone output?

Hi! Sorry about your issue! You might be quite surprised actually about the sensitivity of 'low end' headphones these days. In general AFAICT the industry trend here is using very sensitive but low...
jacqueline General 12 197 2025-03-03, 05:32 AM
    Thread: Battery Mod
Post: RE: Battery Mod

Hi! You'll want to refer to the datasheet for the charge controller Tangara uses: https://ww1.microchip.com/downloads/en/DeviceDoc/MCP73871-Data-Sheet-20002090E.pdf Of note: - Try not to exceed a...
jacqueline Hardware 3 520 2025-03-03, 05:20 AM
    Thread: LevelDB database documentation
Post: RE: LevelDB database documentation

There's just that, or reading database dumps atm (there's a few good tools out there for working with raw leveldb databases). Sorry! Actual documentation has been on my to-do list for a while, but tim...
jacqueline Firmware Development 3 54 2025-02-28, 04:20 AM
    Thread: How to capture crashes
Post: RE: How to capture crashes

Hmm, a 13KiB internal alloc is very reasonable from the Mp3 decoder. Most likely there's memory pressure being caused by an issue elsewhere, and the large allocs from decoding are just what's pushing ...
jacqueline Firmware Development 6 72 2025-02-26, 11:46 PM