3 hours ago
I got a Tangara last year and am finally getting around to setting it up. When I insert the SD card I get a message saying SD card is not inserted or could not be opened.
Another post on this forum suggested that updating the firmware might fix this, so I installed the Companion app on a machine running Pop OS 24.02, connected the Tangara, and nothing showed up. After an embarrassingly long time troubleshooting, I realized it wasn't a problem with the app, but the computer itself wasn't seeing the Tangara. I tried a few different cables, and still nothing. I then tried connecting it to a Windows 11 machine. It didn't show up there, either. Both machines are successfully connecting to other devices using the same cables and USB ports, so I don't think that is the issue.
I am at a loss as to what to do next. Any advice? Thanks.
Another post on this forum suggested that updating the firmware might fix this, so I installed the Companion app on a machine running Pop OS 24.02, connected the Tangara, and nothing showed up. After an embarrassingly long time troubleshooting, I realized it wasn't a problem with the app, but the computer itself wasn't seeing the Tangara. I tried a few different cables, and still nothing. I then tried connecting it to a Windows 11 machine. It didn't show up there, either. Both machines are successfully connecting to other devices using the same cables and USB ports, so I don't think that is the issue.
I am at a loss as to what to do next. Any advice? Thanks.
