[eamon]

Hi, I just got my Tangara from Crowd Supply, and I'm stoked to have it. Unfortunately, when I power it on (with my card inserted), I get the following message:

Code:

SD Card is not inserted or could not be opened.

Uh oh!

I'm using the filesystem and partioning scheme that the card shipped with (MBR, exFAT). I'm not a filesystem genius, but I'm seeing that the card has 34 MB of unallocated space at the beginning. Could that be causing the issue?

I also made sure I wasn't doing anything super silly, like inserting the card upside down (which seems to be impossible, thankfully). I was really hoping that I would just learn that exFAT isn't supported, but I'm seeing it listed in the documentation.

[redshift]

I'm using the filesystem and partioning scheme that the card shipped with (MBR, exFAT). I'm not a filesystem genius, but I'm seeing that the card has 34 MB of unallocated space at the beginning. Could that be causing the issue?

MBR and exFAT should be fine.  I'd be surprised if the extra space had any effect.

My Tangara gets this message once in a while, and I have to remove and reinsert the SD card for it to be recognized.  Sometimes it takes a couple tries.

I'm not sure why it would be finicky.  My SD card cover is *very* tight and slightly off-center, so it's possible mine is hitting the plastic case and causing the SD card to be in a suboptimal position.  Maybe yours is similar - does the SD card cover press against the case when it's inserted, or get stuck behind the plastic?  It was suggested to me to flip the cover upside down on the card, which helped a little, but it's not perfect.

[jacqueline]

Hi!

Two main questions:

1) What's the SD card? Brand + capacity at least, but if you've got a particular model # handy then it's helpful

2) Are you updated to the latest firmware release? v1.1.1 in particular included some big SD compatibility fixes.

[eamon]

What's the SD card? Brand + capacity at least, but if you've got a particular model # handy then it's helpful

It's a 512 GB Samsung Pro Plus card. I've been trying to pull the model number but I can't find a command that gets it (e.g., it doesn't show up in usb-devices).

Are you updated to the latest firmware release?

Definitely not.

So... what version of rust do I need to use to be able to build tangara-cli? My computer probably does not have the right one (nor does it have the desktop companion's flatpak's dependencies).

---

Oh! Wait! I was able to flash with esptool.py and now!

Code:

The database is updating for the first time. Please wait.

Let's go!

[taivlam]

I received my Tangara a few days ago, and started to test it yesterday (to make sure I didn't have to make a return activate old school Louis Rossmann mode to (res)older any component inside.

TL;DR: put all of your saved music on your (micro)SD card first, then insert and flash the latest firmware on newly received Tangara devices so that the database can be constructed.  Following the order of directions is important, don't ignore printed/written instructions, like Louis Rossmann).

I also experienced initial issues of the SD card not being recognized, and I had initially upgraded the firmware to v1.2.0 with no SD card inserted.  I used a spare 512GB Micro Center microSD card (product page), but my Tangara couldn't read any music files on the card.  I suspect this may have been a mistake on my part, as no amount of reformatting of the microSD card with GNOME Disks on Linux (to either exFAT or FAT32) could lead the Tangara to read the saved music.

However, I was able to MacGyver a solution: flash the same v1.2.0 firmware onto my Tangara with the SD card plugged in.

I need some more time to perform thorough testing with Tangara, but my Tangara has been able to recognize my microSD card since then.