(2025-02-12, 04:04 PM)ajp233 Wrote:

(2025-02-11, 11:54 PM)jacqueline Wrote: It is frustrating, yes, we can only apologise for all the shifting dates. We're following up with Crowd Supply folks atm to see if they have any more insight into what's actually going on with these batch 1 units. At this point Mouser have had the full batch 1 shipment in their warehouse for getting close to 2 months. We really did not expect our distributor to be the bottleneck here :\

After logging a query with Crowd Supply they have come back with the following which implies my batch 1 unit has not even been sent to the warehouse yet???

"Thanks so much for reaching out! We’re currently waiting on the next batch of Tangara to ship to our warehouse for the remaining backer orders to ship. Once the rest of the Tangara units arrive, yours and hundreds of other orders will be shipped out!
Please let us know if you’d prefer us to cancel your order any time instead of waiting."

(2025-02-13, 12:22 AM)jacqueline Wrote: Okay, we've now heard back from Crowd Supply folks and it sounds like there was some sort of issue with their coordination with Mouser than led to 62 post-campaign preorders being fulfilled before all the campaign orders were fulfilled. Most likely your order was one of the campaign orders that got bumped. We're working on a new campaign update this week that'll go into more detail.

Sorry about all this! We'll be getting started on batch 2 assembly ASAP, so hopefully you won't be waiting too much longer.

(2025-04-01, 12:27 PM)contraexemplo Wrote: Hi, I'm one of the campaign backers whose order got bumped. My new estimate was March 31, 2025—but I didn't get any kind of notification from CrowdSupply yet. Is anyone here in the same position? Did you get a shipment notification?

(2025-04-01, 07:43 PM)tonieee Wrote:

(2025-04-01, 12:27 PM)contraexemplo Wrote: Hi, I'm one of the campaign backers whose order got bumped. My new estimate was March 31, 2025—but I didn't get any kind of notification from CrowdSupply yet. Is anyone here in the same position? Did you get a shipment notification?

I'm the same. It still says 31st March. Having seen shipment dates come and go several times I have no hope that it will actually be sent any time soon 😢

(2025-04-01, 07:43 PM)tonieee Wrote:

(2025-04-01, 12:27 PM)contraexemplo Wrote: Hi, I'm one of the campaign backers whose order got bumped. My new estimate was March 31, 2025—but I didn't get any kind of notification from CrowdSupply yet. Is anyone here in the same position? Did you get a shipment notification?

I'm the same. It still says 31st March. Having seen shipment dates come and go several times I have no hope that it will actually be sent any time soon 😢

(2025-04-02, 06:37 AM)jacqueline Wrote: It is very frustrating for sure. The only thing we can really do here is just keep on assembling devices and sending them to Mouser as fast as we can, so that's what we're doing.

(2025-04-02, 06:37 AM)jacqueline Wrote: It is very frustrating for sure. The only thing we can really do here is just keep on assembling devices and sending them to Mouser as fast as we can, so that's what we're doing.

(2025-04-05, 09:37 AM)ciotóg Wrote: Just got an email that it’s shipped! (Also Crowdsupply had updated expected shipping date to Monday overnight)

(2025-04-05, 09:40 AM)tonieee Wrote:

(2025-04-05, 09:37 AM)ciotóg Wrote: Just got an email that it’s shipped! (Also Crowdsupply had updated expected shipping date to Monday overnight)

Me too! 😁

(2025-04-05, 10:58 AM)tonieee Wrote: Now I need to remember where I put that SD card I bought for it about 6 months ago 😬